NEPTIS, a company with a share capital of €5,959,650, registered with the Nanterre Trade and Companies Register under number 390 714 152, and headquartered at 32 rue de la Bienfaisance, 75008 Paris, France, is committed to protecting your personal data and your privacy.
This Privacy Policy explains how we collect, use, share, and protect your personal information in connection with our services.
1. Data Controller
The data controller is:
NEPTIS
Email: info@neptisfinance.com
2. Data We Collect
We collect only the data necessary for managing your requests and providing our services, such as:
- Identification data: name, surname, date of birth, nationality
- Contact information: postal address, email, phone number
- Financial data: income, employment situation, borrowing capacity
- Supporting documents: ID card or passport, proof of address, payslips
- Browsing data (via cookies): IP address, browser type, pages visited
3. Purposes of Data Processing
We process personal data for the following purposes:
- Reviewing and managing credit applications
- Issuing personalized financing offers
- Customer relationship management and after-sales service
- Compliance with legal and regulatory obligations (e.g. anti-money laundering)
- Improving our website and services (e.g. analytics)
4. Legal Basis for Processing
The processing of your data is based on one of the following legal grounds:
- Execution of a contract or pre-contractual measures
- Compliance with a legal obligation
- NEPTIS’s legitimate interest (e.g. website security, fraud prevention)
- Your consent (e.g. for marketing communications or cookies)
5. Data Recipients
Your personal data may be shared with:
- NEPTIS internal teams (customer service, administrative departments)
- Technical service providers and partners (e.g. hosting, CRM)
- Government or regulatory authorities where required by law
We do not sell your personal data to third parties.
6. Data Retention
We retain your data only for as long as necessary for the relevant purposes:
- Credit application data: up to 5 years after case closure
- Browsing data: up to 13 months
- Marketing/prospecting data: up to 3 years after last contact
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct any inaccurate or incomplete data
- Request the deletion of your data (« right to be forgotten »)
- Restrict or object to data processing
- Request data portability
- Withdraw your consent at any time
To exercise your rights, contact us at info@neptisfinance.com or write to our postal address.
You may also file a complaint with the French Data Protection Authority (CNIL) at www.cnil.fr.
8. Data Security
We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of your personal data (e.g. secure storage, encryption, access control).
9. Cookies
This website uses cookies to enhance your browsing experience. To learn more or adjust your preferences, please see our Cookie Policy.